This policy is to assure those doing business with the CNH Australia [CASE] that CASE will comply with both the letter and spirit of the Privacy Act 1988.

Privacy Legislation Compliance
CASE takes its obligation to safeguard personal information seriously. This policy formalises and strengthens this commitment to CASE's customers. CASE complies with the National Privacy Principles contained in the Privacy Act 1988.

Collection of Personal Information
Personal information is generally defined as information or an opinion that can identify a person. The type of personal information that CASE collects from its customers will depend upon what dealings customers may have with CASE.

Use and Disclosure of Personal Information
In general, CASE's policy is only to use or disclose personal information for the purpose which was either specified or reasonably apparent at the time when the information was collected. CASE may also use or disclose the information collected for any other related purpose for which a customer would reasonably expect it to be used. If CASE wish to use or disclose the personal information in other circumstances it would obtain the customer's consent to do so.

Sharing information with other organisations
CASE does not sell personal information to companies outside KCNH Australia. The only circumstances in which external organisations may be given access to CASE's customer personal information are when CASE's contractors and service providers are assisting CASE in the operation of its business or to provide a customer service (for example, a company which helps maintain CASE's computer systems or sends out CASE's mail). CASE requires these organisations to agree to CASE's Privacy Policy and to strict conditions governing how this information may be used.

CASE may send advertising mail to its customers where the advertising mail is related to the purpose for which the information was collected. If the customer no longer wishes to receive promotional information from CASE, the customer should advise the CASE Marketing Manager. Normally CASE's records would be amended within 30 days.

A cookie is a small data file that may be placed on the computer of a web user (usually in the browser software folder) the first time a computer visits a web site which operates cookies. Cookies are necessary to facilitate on-line transactions and ensure security. If customers do not wish to receive any cookies they should set their browser to refuse cookies. CASE do not use cookies to keep personal profiles of its customers' use of the CASE web site/s.

Security of personal information
CASE will take reasonable steps to protect personal information that it collects and ensure that the information is accurate and up-to-date. Customer information is held on secure servers or in storage located in controlled environments. CASE employees are required to maintain the confidentiality of any personal information held.

Access to Personal Information
Customers are welcome to request personal information CASE hold about them. To obtain a copy of the personal information that CASE holds, please contact CASE. CASE may require personal identification.

Changing Information
If the customer wishes to change personal information that is inaccurate or out-of-date, they may write to CASE.

Changes in the Future
CASE reserves the right to change this Privacy Policy at any time. CASE will notify any changes by posting an updated version of the policy on the CASE website at

Additional Information on Privacy
For further information about privacy issues and the protection of privacy, visit the Australian Federal Privacy Commissioner's website <>

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